We aim to process and dispatch all orders within 1-2 working days and have them with you within 5 working days. We will try and use cycle couriers wherever possible, to minimise carbon emissions. For all other deliveries, orders will be sent via our chosen courier service.
For each delivery, we will inform you of the courier chosen and include a tracking ID.
Deliveries
We offer UK national deliveries, with a standard delivery charge of:
- 0-5kg - £5 per order
- 5kg-10kg - £7 per order
- 10kg+ - £10 per order
We will provide customer details to our couriers and postal service providers to ensure delivery. If there are any problems with your delivery, please check all tracking information and contact the chosen courier service. For further information please email Orders@turnaroundearth.com
For deliveries outside of London we will aim to send every customer a tracking code so you can keep an eye on your parcel.
Please Note: With COVID and Brexit restrictions, some parcels may be delayed. We will work to provide our customers with as much information as possible should we notice any delay in delivery, but appreciate your patience during this time.
Deliveries to Wales and Ireland may also occur delays.
EVENTS BEYOND OUR CONTROL
We deliver within the UK via reliable postage services, however we cannot be held responsible for events beyond our control. TurnAround Earth is not liable for any failure to perform, nor any delay in performance caused by acts, events, or accidents including, but not limited to:
- Strikes or other industrial action
- Civil commotion, terrorism or threat of, war or threat or preparation for
- Fire, explosion, adverse weather conditions, subsidence, epidemic or other natural disaster
- Disruption to supplies or delivery methods
- Acts of government or regulatory bodies
- Disruption to public or private telecommunications networks