TurnAround Earth will do it's utmost to ensure you are happy with your purchase. However should you not be completely satisfied with your order, please get in touch within 14 days of receiving your item to arrange a return. Email Orders@turnaroundearth.com and we can help you with next steps. 

  • We ask that items returned are intact and as they were when we sent them out
  • We can only accept sealed items (that are not faulty) if unopened
  • We ask that any additional items ordered are treated as a separate purchase

Should you be sending your item back to us, we will process the returned item and let you know via e-mail about the refund. We will process your refund in the same form of payment originally used for purchase.
Please note costs to return the item to us are non-refundable, unless the error be on our part or the item be faulty, in which case we will provide a refund.

We try to process returns as quickly as we can, however, please do allow us up to 14 days for your return to be processed.